UNITED CONTINENTAL HOLDINGS PARTNERS WITH
AMERICAN RED CROSS TO SUPPORT RELIEF EFFORTS IN JAPAN
MILEAGE PLUS AND ONEPASS MEMBERS CAN EARN BONUS MILES BY DONATING TO RELIEF EFFORTS
CHICAGO, March 15, 2011 – United Continental Holdings, Inc. (NYSE:UAL) today announced that it will
support the American Red Cross efforts to provide aid to those affected by the earthquake and tsunami in Japan.
Beginning today, United and Continental will provide a one-time mileage bonus to members of Mileage Plus and
OnePass who contribute to American Red Cross. Members who give a minimum of $50 will receive 250 bonus miles
and those who contribute $100 or more will be rewarded with 500 bonus miles.** United Continental Holdings is
committing up to five million miles for contributions made before April 30, 2011, to support this initiative.
In addition, the airlines are preparing to transport doctors and other health care workers to assist in
humanitarian efforts, and they are donating cargo space to transport relief supplies to the region in conjunction with
specific shippers.
How to Support the American Red Cross and Earn Bonus Miles
Individuals who wish to support the disaster relief efforts should visit the American Red Cross website to
make a cash donation: http://american.redcross.org/unitedairlines-pub. To receive the mileage award, members of
Mileage Plus should send an e-mail to japanmileagebonus@united.com including: an electronic receipt from the
American Red Cross showing a donation of $50 or more, the member’s name and Mileage Plus number. To receive
the mileage award, members of OnePass should send an e-mail to onesolution@coair.com including: an electronic
receipt from the American Red Cross showing a donation of $50 or more, the member’s name and OnePass number.
Customers May Also Donate Miles
Mileage Plus and OnePass members with accrued miles can donate their miles to a charity through their
respective airline’s program. Many international relief organizations send personnel and volunteers to assist in the
affected region, and the donation of miles will help defray their expenses.
Through these programs, Mileage Plus and OnePass members can donate a minimum of 1,000 miles to
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any of the designated groups involved in the relief effort.
To donate miles online, please visit united.com and continental.com. You may also donate miles by calling
Mileage Plus Customer Service at 1-800-421-4655 or OnePass Customer Service at 713-952-1630.
Flight Operations in Japan and the Pacific
United’s and Continental’s flight operations in Japan and the Pacific are operating as scheduled, with the
exception of flights from Guam to Sendai. Those flights are suspended due to the Sendai airport closure. United and
Continental have extended travel options through March 18, 2011, for customers whose flight plans may be affected
by the earthquake and tsunami in Japan. Complete details and eligible travel dates are available at united.com and
continental.com.